Keep up with the pace of payments

Our client is one of the largest underwriters of vehicle insurance, warranties, and maintenance plans in South Africa. Like most financial institutions, the company collects recurring payments from its customers using debit order. 

As one of the most prominent service providers, they process significant volumes of transactions monthly. Performance improvements in payment success rates can result in substantial business benefits including increased revenue, customer retention, and operational efficiency. 

With Precium’s integrated payment processing and recovery solutions, we were able to increase payment success rates by 9%* and deliver 268% return on investment during the pilot phase. 

The challenge 

Our client was looking for ways to increase payment success rates and secure future premium payments. They also wanted to reduce failed Promises to Pay secured by their contact centre. They were curious about the impact that alternative payment methods could make to their top line but had limited development capacity and wanted to limit the operational effort of integrating and managing multiple payment providers. 

Precium’s solution

A unified payments solution enabling alternative payment methods and collection channels to increase payment success rates and efficiency.

Our team conducted an initial customer journey mapping to identify points of failure in the payments and collections experience. We analysed the payment error codes to identify opportunities for improvement and collaborated with our client’s Operations, Payments, and Finance team to create a phased roadmap that delivered upfront value while limiting upfront capital expenditure. 

This involved implementing a unified payments solution across digital channels and the company’s call centre, that enabled customers to pay using alternative payment methods when their debit order failed, with the option to add an alternative payment method for future payments. To demonstrate value, we ran a ring-fenced pilot that: 

• Automated collections workflows with data-driven communications on SMS and WhatsApp to offer clients alternative payment options when their debit order failed. 
• Enabled agents to collect instant payments on calls to debtors using white-labelled payment links, reducing failed and disputed Promises to Pay.
• Secured future premium collections with WhatsApp customer journeys to secure an authenticated mandate from customers for DebiCheck and / or card recurring payments for future collections.  
• Optimised collection efficiency using A / B testing, UTM tracking, and sentiment analysis to identify the most effective campaigns.  

The impact

Implementing a unified payments processing and recovery solution enabled our client to significantly increase their payment success rates, improve customer retention and experience, and empower contact centre agents to achieve their collection targets. Selected pilot results include: 

• 50% customer response rate to digital interactions achieved in the first month, increasing contactibility by 500% on the call centre baseline. 
• 9% increase in success rates 
• 25% increase in Promise to Pay success rates compared to scheduled debit orders. 
• R500,000 additional revenue collected per month at ring-fenced pilot scale

Post-pilot, Precium integrated directly with our client’s dialler system to embed these optimisation workflows for both digital communications and to enable agents to collect real-time payments while on calls to customers through a one-click button within their existing dashboard. 

*Based on a pilot conducted from March 2023 to December 2023.

Precium is the first African payments platform purpose-built for enterprise. We partner with our clients to deliver payment solutions that enable quantifiable business value with the scalability, reliability, and flexibility required for high-volume processing. Get in touch to explore how we can help solve your toughest payments challenges. 

‍Editor's Note: In June 2024, Revio rebranded to Precium to future-proof our global growth and presence. This rebrand signifies our team’s continued commitment to creating world-class payment solutions with hyper-local relevance and expertise. Read more in the company’s rebrand announcement here. For any media queries, please contact press@precium.com

Cape Town, South Africa (October 19, 2023). Erica Bester, former Group CFO of global authentication company Entersekt, joins Revio as Vice President of Finance and Operations. In this role, Erica will lead the company’s strategic and financial operations, to support accelerated growth in Revio’s existing and new markets.

Erica brings 11 years of fintech corporate development, finance, and operations experience to Revio. A chartered Accountant and post graduate of Accounting from the University of Cape Town, Erica started her career as an audit manager in financial services at KPMG. She went on to become a founding member of TYME Bank, a rapidly growing digital bank in South Africa, where she served as a Finance Manager and Product Manager, leading strategic projects such as licence applications.

She later joined Standard Bank as a Digital Product Manager in the Card and Emerging Payments team, leading the design and delivery of mobile payment services. Erica then joined the early team at Root, a South African embedded InsurTech, where she set up the Finance capability, and led regulatory and operational build in collaboration with insurers. Once established, Erica joined Entersekt, a global authentication scale-up with 80 million users and 100+ financial institutions as customers, as Chief of Staff. In less than a year, she was appointed Group CFO to lead the company’s corporate development and financial operations, supporting its successful expansion into the United States.

This appointment follows Revio’s successful Seed fundraising round, where the company announced a $5.2 million investment led by QED Investors, joined by Partech and the startup’s existing investors.

Commenting on the news, CEO and co-founder of Revio, Ruaan Botha said, “The size of our customers and ambition means that we need to match growth with maturity in our operations and processes. Erica brings a wealth of experience in what it takes to build a business to scale, and appropriately manage risks in our key markets. We’re excited that she has joined us and look forward to the impact she will make on our business and team.”

Erica shared, “I've always been passionate about companies that build exceptional technology to solve big problems and extricate complexity. Revio is on the forefront of significantly changing the landscape of payments, and this opportunity allowed me to combine that passion with my financial and operational expertise.”

About Precium

Precium (formerly Revio) is the first African payment platform purpose-built for enterprise. The company helps businesses optimise payment performance, automate financial operations, and craft extraordinary customer experiences through its modular payment platform. To learn more about partnering with Precium, request a sales consultation or reach out to info@precium.com.

The world of payments is becoming increasingly complex. With the rise of digital payments adoption, businesses face an ever-evolving landscape of new payment methods, gateways, and channels. Companies are forced to integrate with multiple payment service providers (PSPs) to meet varying consumer preferences – especially when operating in multiple markets. This results in high technical integration costs, operational complexity, and difficulty reconciling payments, aggregating reporting, and detecting fraud.

This is where payment orchestration comes in.

What is payment orchestration? 

Payment orchestrators enable merchants to manage multiple payment methods and providers through a single integration. These platforms act as a middleware layer – abstracting the complexity of managing and integrating with multiple PSPs and value-added services. This enables centralised payment data, which can be used for automatic reconciliation, performance improvement, and risk decision-making. 

Payment orchestrators are acquirer agnostic, enabling merchants to optimise their payments stack as volumes, consumer preferences, and payment methods change. This includes offering smart routing capabilities to improve transaction success rates and sales conversion, by exposing the most reliable and relevant payment options. They also reduce redundancy through automated failover in case of acquirer downtime.

The benefits of payment orchestration platforms

1. Increased acceptance rates: Payment orchestrators increase payment acceptance rates by providing access to a wider range of payment methods and routing transactions to providers that are likely to generate higher acceptance rates. Redundancy is also reduced through automated failover and volume splitting between different providers.
2. Speed to market: Reduce integration cost, time, and complexity by providing a single entry point for multiple payment methods and providers. This can help to quickly enter new markets and scale payment operations to handle higher transaction volumes.
3. Cost reduction: By consolidating payment processing and management, payment orchestrators can reduce costs through lower transaction fees, reduced operational costs, and improved efficiency.
4. Enhanced user experience: Improve user experience by providing access to a wider range of payment methods and seamless checkout workflows. This can help to increase payment acceptance and reduce cart abandonment rates.
5. Rich insights: Gain valuable insights into payment method performance and customer behaviour, enabling informed decisions about payment options. Track and reconcile all payments in one place, streamlining your accounting and support processes.
   
   

Who is payment orchestration for? 

1. Multinational companies and large enterprises: Increase speed to market and streamline complex financial flows across multiple channels and geographies. Ensure an optimal user experience and increase collection success rates through offering multiple locally optimised payment options. 
2. E-commerce merchants: Increase conversion rates and reduce card abandonment through offering multiple payment options, with seamless reconciliation and reporting of payment statuses in one place.
3. Marketplaces: Streamline supplier and commission payouts through split payments, and easily manage billing and reconciliation across multiple payment options. 
4. Banks and acquirers: Differentiate client experience through offering multiple payment and collection options, with streamlined routing and reconciliation to increase efficiency. 

In emerging markets, the payments ecosystem is particularly fragmented, with multiple payment methods operating independently. By consolidating payment processing and management, payment orchestration can help businesses to increase acceptance rates, improve operational efficiency, and enhance user experience – taking the pain out of getting paid.

Precium is Africa’s first payment platform purpose-built for enterprise scale. Industry leaders choose Precium to optimise payment performance, automate financial operations, and craft extraordinary customer experiences. Find out how Precium can help you achieve your boldest business ambitions by requesting a sales consultation.

What is network tokenization? 

Tokens are a proxy for the 16-digit number found on every debit or credit card. Unlike gateway tokens, network tokens are generated by the card schemes (such as Visa and Mastercard) when an individual uses their card. The card schemes are responsible for maintaining the tokens so that they remain valid, even if the underlying card data changes or expires. 

This new industry standard replaces sensitive card details and can help businesses achieve higher success rates, reduced fraud, and enhanced security. Unlike gateway tokens generated by payment processors, network tokens are globally interoperable and can be used across gateways and acquirers. 

Why use network tokens with Precium? 

Increase success rates 

Transactions processed using network tokenization have higher success rates due to increased security standards and the involvement of the card network and issuers in the tokenization process. In particular, merchants can expect lower rates of false declines and, through an orchestrator like Precium, can set up routing rules to cascade failed transactions to another payments processor in real-time. 

Eliminate expired card failures 

A network token is automatically updated with a cardholder’s new details by the card scheme. For example, if a customer’s card expires or is stolen, their network token will be automatically updated with their new card details. This removes the need for customers to manually update their card details, removing friction in checkout and eliminating card expiry failures for subscription businesses. 

Remove gateway lock-in

We have built direct integrations with the major card schemes to support network tokenization. Combined with our PCI-compliant token vault, we can securely generate and store network tokens, saving you months of development and compliance effort. 

In addition, we will create a unique Merchant Requestor ID for you, which means that you will own your customer tokens and will be able to use these tokens on multiple card gateways and acquirers without customers needing to re-enter their card details. 

Reduce fraud and chargebacks 

Network tokenization significantly reduces the risk of cybercrime, data breaches, and fraud. By securely replacing sensitive card information with encrypted tokens and transaction-specific cryptograms, businesses can safeguard customer data and reduce operational risk. 

How do network tokens work? 

Tokenization is the encryption process by which sensitive card data, such as the card PAN and expiry date, are replaced with a unique string that acts as a reference to the underlying data. This reference is called a token. Tokenization allows a payment processor to enhance payment security, as sensitive data is no longer passed between the payment system. It also allows merchants to collect recurring payments, recognise repeat customers, and save customers from having to re-enter their payment details for future purposes.

Tokenization has become the mainstream standard for secure online payment processing, however most tokens today are gateway tokens, which are issued by a single processor and are only valid for that processor. This means the tokens cannot be used to charge on an alternative payment gateway (for example, during downtime) and are not easily transferable if a merchant wants to switch its primary processor. 

Network tokens are issued directly by the card schemes, such as Visa and Mastercard, and are generated when a customer uses their card for an online purchase. The customer enters their card information at checkout, and Precium securely passes this information to the card networks. The card network creates the network token and sends it back to Precium as well as the issuer (the customer’s bank). 

For future transactions, the network token can be used with any network-token enabled payments processor and acquirer.

Take note: Network tokens can be provisioned either under the payment processor’s name or the merchant’s name. The token owner is based on the Token Requestor ID used to provision the tokens. As a merchant, it is in your best interests to have your own Token Requestor ID so that you retain ownership of your tokens, even if you choose to change payment processor. 

Who benefits from network tokenization? 

Any business processing online transactions can benefit from network tokens, through increased authorisation and success rates, reduced fraud risk, and enhanced customer experience. Businesses that process recurring payments are particularly poised to benefit, as expired or lost card details typically contribute up to 50% of payment failure and associated involuntary churn. 

Precium’s network tokenization solution is processor-agnostic and available for merchants in South Africa. This approach means that as a merchant, you own your tokens and can migrate seamlessly between payment processors. We will continue to expand our capability as more issuing banks in Africa begin to adopt network tokens.

Ready to get started? Book a sales consultation to learn how network tokenization can supercharge your card payment success.

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African insurtech aYo Holdings, jointly owned by telecommunications giant MTN and insurer Sanlam Allianz, is pioneering omnichannel insurance premium collections and claims payouts, through a partnership with payment platform, Precium.

This development will make it easier for aYo’s millions of customers to pay for life and hospital cash insurance by choosing their preferred method from a range of locally relevant payment options, in addition to MTN mobile money and airtime currently offered by aYo in its seven markets across the continent.

The additional payments capabilities, facilitated via Precium in its respective markets, will allow aYo to offer greater choice to existing and new clients, boosting both sales and retention.

Miles Bloemstein, aYo’s Chief Operations Officer, who is championing the omnichannel payment strategy was inspired by the growth in alternative payment methods and adoption across the continent.  While Africa’s digital payment transactions are growing 16% year-on-year – and are projected to reach $146 billion in 2023 - the continent’s payment landscape is notoriously complex and fragmented, with few universal and interoperable payment methods available.

“Localisation of payments and collections is key to business success in Africa. Our team has spent significant time in our different markets to understand local payment preferences and cultures, and the feedback is clear – payment methods matter. If customers do not see the payment methods they trust and prefer, they will not buy the product.,” said Bloemstein. Whilst MTN payment options remain the core of its strategy, aYo believes omni-payments, in addition to omnichannel delivery, is key to success in its digital insurance ecosystem.

Precium’s co-founder and Chief Operating Officer, Nicole Dunn, shared, “It’s fantastic to see market leaders like aYo adopting such a customer-centric approach to collections and payments. Today, the customer payment experience is almost as important as the customer experience of the product. aYo’s team deeply understands its customer base and has invested in the capabilities to reach new customers and retain them for longer. We’re excited to support them on this journey.”

Precium, which recently raised $5.2 million in funding from leading investors QED Investors and Partech, aims to reduce the complexity, cost, and risk of payment operations in Africa. Its single API is pre-integrated with more than 50 payment methods, with the ability to selectively expose methods and route transactions based on success rates and local adoption.

“Africa’s collection challenges are complex and unique. By helping aYo collect revenue from its customers using their preferred payment methods, we not only increase payment success rates, but reduce lapse rates and churn,” said Dunn.

The partnership will reduce aYo’s integration effort to launch new markets, and ongoing operational cost associated with managing multiple payment methods and providers It is estimated that it will save at least 10 months’ development effort per market. In the process, aYo will reduce integration and setup costs considerably through a single integration project for all of the company’s existing markets.

The partnership is live in Nigeria, and will soon be launching in aYo’s other markets. Not only will aYo customers have access to more localised and accessible payment methods for premium collections, but also payouts. Together with , aYo has solutioned a new payouts process that offers multiple payout options to customers for the payment of claims, giving customers and beneficiaries options in respect of how they receive their claim payout, shared Bloemstein.

Since starting operations in 2017, aYo has evolved into a major player in the African microinsurance market, using a ‘pay as you go’ insurance model that gives policyholders the flexibility to have the cover they need at any given time. Its vision is to grow into the largest insurance technology platform in Africa by providing a range of affordable and accessible financial services products.

About Precium

Precium (formerly Revio) is the first African payment platform purpose-built for enterprise. The company helps businesses optimise payment performance, automate financial operations, and craft extraordinary customer experiences through its modular payment platform. To learn more about partnering with Precium, request a sales consultation. 

Editor’s Note: In June 2024, Revio rebranded to Precium to future-proof our global growth and presence. This rebrand signifies our team’s continued commitment to creating world-class payment solutions with hyper-local relevance and expertise. Read more in the company’s rebrand announcement here. For any media queries, please contact press@precium.com

Globally, card payments fail 10-15% of the time. In emerging markets, this failure rate is much higher – ranging as high as 40%. Payment failures not only result in immediate lost revenue, but can impact future sales, with 62% of customers opting not to return to a website after experiencing a failed payment. 

The data is clear: payment success matters. Not only does it lead to more collected revenue, but offering a seamless payment experience can become a long term competitive advantage.

In this article, we highlight 5 tried-and-tested ways that business can increase payment success rates. 

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1. Offer more payment methods

When it comes to consumer payment preferences, there is no one-size-fits-all.

Digital payment methods are becoming increasingly prevalent, including digital wallets, buy now pay later solutions, and digitised cash payments. If you choose to offer card or bank transfer only, you’re losing out: 56% of consumers would be “permanently put off shopping on a site” if they couldn’t use their preferred payment method.

Using one payment method or gateway isn’t enough to meet consumer demand. To maximise conversation and success rates, your business must adopt multiple payment methods for customers to choose from. 

However, integrating and maintaining multiple payment methods can be complex – especially with  the rapid pace of change and new innovation. Precium supports more than 30 payment methods through a single API, meaning you can integrate once and let us take care of the rest. We’re constantly adding more payment methods and partners, meaning you can focus on growing your business, while we take care of your payment stack. 

2. Optimise your checkout page

Your checkout page can make or break your conversion rate. Recent data suggests that 24% of customers drop off when a site requires them to create an account and a further 17% abandon their cart because the checkout process was too long. 

Increase your conversion rate by keeping your payment form and process simple. Offer guest checkout, and consider using a one-click payment option for returning customers.

Localisation is also key. Dynamically exposing the most relevant payment methods for customers in their local currency can significantly increase your conversion rate and build trust for future purchases.

3. Implement a failover

Even the best payment processors experience downtime. Unfortunately, in emerging markets, payment failure rates are significantly higher – often due to technical errors and unreliable infrastructure. This can interrupt your trading, leading to lost revenue, fewer repeat buyers, and a wave of angry support calls for circumstances out of your control. 

Your business needs a backup plan. Implementing a failover – or a secondary payment provider – can ensure you continue to collect revenue when your primary provider is down. Precium can configure automated workflows to route payments to a failover. This ensures that when a payment fails or is declined, the transaction is re-routed to a secondary gateway – keeping you and your customers happy. 

4. Use payments data

Most payments data is under-utilised.

Using your payments data to better understand sources of failure can help to significantly increase success rates. For technical or acquirer related failures, businesses can increase payment success rate by routing transactions to PSPs that offer the highest authorisation rates for specific transaction types. This is particularly relevant for businesses operating in different markets, as gateway performance differs substantially per region. 

Precium automatically incorporates this intelligence to route transactions to the gateway likely to generate the highest success rate, based on parameters such as currency, location, amount, and issuing bank. Our platform enables businesses to automatically failover between different gateways and payment methods, and intelligently retry transactions. Our Recovery solutions extend on this capability to deal with customer-related sources of payment failures (such as insufficient funds and expired cards), by intelligently retrying transactions and dynamically engaging customers when payments fail. 

5. Get expert support 

Payments are increasingly complex. Setting up, maintaining, and reconciling many different payment methods across different markets can quickly become unmanageable, requiring specialist skills that you might not always have in house. 

Payment errors are not always easy to detect or diagnose, especially where your business has a recurring billing model. Instead of contacting multiple support centres, let Precium do the hard work of identifying root causes and proactively identifying issues before they occur. Our team has 50+ years of payment and collections experience, and we’re supporting some of Africa’s largest brands and fastest-growing scale-ups to get the most from their payment stacks. 

Payments don’t have to be a cost centre. Done right, you can use payment experiences to differentiate your business, collect more revenue, and keep customers coming back for longer. While there is no silver bullet, Precium can empower you with the tools you need to boost your payment success rate. 

Precium is Africa’s first payment platform purpose-built for enterprise scale. Industry leaders choose Precium to optimise payment performance, automate financial operations, and craft extraordinary customer experiences. Find out how Precium can help you achieve your boldest business ambitions by requesting a sales consultation.

Editor's Note: In June 2024, Revio rebranded to Precium to future-proof our global growth and presence. This rebrand signifies our team’s continued commitment to creating world-class payment solutions with hyper-local relevance and expertise. Read more in the company’s rebrand announcement here. For any media queries, please contact press@precium.com

Cape Town, South Africa (June 14, 2023). Former founder and CEO of Payworks Christian Deger, joined the advisory board of payment optimization scale-up, Revio.

This move sees the payments veteran throw his experience and reputation behind a startup focused on using payments data to optimise revenue collection and assurance across Africa. 

Deger founded Payworks in 2012 and grew the business across Europe, the US and Africa, raising $17 million before selling to Visa in 2019. Deger then led Visa’s payments processing business, Cybersource, as Head of Europe. Deger now serves as an advisor and investor in early stage technology companies. 

Revio is a payments optimisation platform that leverages transaction and customer data to help businesses reduce payment failures and customer churn. Through a single API, the company boosts merchants’ success rates with locally-optimised payment methods and smart payment routing, failover, and retries.

“Revio uniquely tackles the challenges of payment fragmentation and failure in emerging markets,” said Deger. “The platform has the potential to radically transform unit economics and ease of doing business on the continent, for both local and multinational companies.”

Ruaan Botha, founder and CEO of Revio, shared: “It’s a pleasure to welcome Christian to our advisory board. His deep omnichannel payment expertise and experience of scaling a global business will be extremely valuable to our next phase of growth.”

Deger expressed, "I have been impressed with Revio’s team and unique approach to payment optimization. I look forward to working with the team to help drive the company's growth and success."

In November last year, Revio announced an oversubscribed pre-seed round of $1.1 million, led by global financial technology investor, Speedinvest, joined by RaliCap, The Fund, Two Culture Capital, and several strategic angel investors. It is currently focused on expanding its platform capabilities to include additional payment analytics features and workflow automation, to better serve clients in new and existing markets. 

About Precium

Precium (formerly Revio) is the first African payment platform purpose-built for enterprise. The company helps businesses optimise payment performance, automate financial operations, and craft extraordinary customer experiences through its modular payment platform. To learn more about partnering with Precium, request a sales consultation.

Editor's Note: In June 2024, Revio rebranded to Precium to future-proof our global growth and presence. This rebrand signifies our team’s continued commitment to creating world-class payment solutions with hyper-local relevance and expertise. Read more in the company’s rebrand announcement here. For any media queries, please contact press@precium.com

Payment orchestration platform Revio raises $5.2 million to reduce the cost, risk, and complexity of payment operations in Africa. 

Cape Town, South Africa (Sept. 26, 2023). ‍Revio, the payment orchestration platform helping merchants optimise their order to cash lifecycle, today announced a seed investment round of $5.2 million. The funding round was led by leading fintech fund QED Investors, joined by Partech and continued participation from Revio’s existing investors, Speedinvest, RaliCap, and Everywhere VC. 

The company plans to use the capital to further grow Revio’s coverage across Africa, deepen its routing logic, and expand its capabilities to add more value to customers. The company will be scouting for top talent across the continent and in key international markets to support its growth.

“Digital payments are growing rapidly across Africa, projected to reach $146 billion in 2023, before taking into account ~$500 billion in mobile money transactions,” explained co-founder and CEO, Ruaan Botha. “However, there are unique market challenges and opportunities in how payments are made and collected on the continent. The most glaring is the immense fragmentation of the payments ecosystem, with more than 280 licensed payment service providers, 42 currencies, and the unique consumer payment cultures that exist.”

“On top of that, a large majority of the consumer base is still coming online, and does not have high discretionary incomes, forcing them to closely control their cash flow,” added co-founder and COO, Nicole Dunn. “The result is that both local and global merchants struggle to reach customers and collect revenue, with high cost of customer acquisition, painful and complex integration processes, and high rates of payment failures.” 

Through its single payment API and orchestration platform, Revio creates new opportunities for merchants, payment providers, and platforms to work together to increase customer acquisition, success rates, and retention. Beyond abstracting the initial complexity of multiple payment integrations and onboarding processes, the company helps global and local merchants optimise their end-to-end payment processes, through features such as intelligent transaction routing, automated failover and retries, and real-time customer engagement workflows.

“We have a strong conviction that payments in Africa hasn’t been fully solved. Revio is building a platform that can unlock increased e-commerce and digital payment activity on the continent, and help both global and local merchants reach new customer segments. We are excited to back the exceptional team that has proven they can execute even in tough market conditions, and localise very strongly to win enterprise customers,” shared Gbenga Ajayi, Partner and Africa Lead at QED Investors. 

Said Botha: “We are grateful for the support of leading global and local investors, especially those as well-regarded as QED and Partech. With this funding, we are excited to double down and unlock new adjacent opportunities for value creation for our growing base of clients.”

Since its last funding round, led by Speedinvest, in June 2022, Revio has expanded its coverage to include more than 25 African markets and 70 payment methods. The company now counts four of Africa’s largest insurers and two largest telcos as clients, and has secured a strategic partnership with a tier 1 African bank to offer distribution to its base of enterprise and mid-size clients. 

“Our team has built an incredible pipeline in large, regulated industries,” shared Dunn. “Our clients’ trust and exceptional partner network, combined with this new capital injection, infer strong validation and credibility, which we believe will accelerate our growth and attract world-class talent. We have put ourselves in the best position to be the trusted partner for payment operations in Africa.”

“For every online or offline transaction in Africa, there are tens of providers offering to process the transaction,” explained Matthieu Marchand, Principal at Partech. “Today’s issue for international and African enterprises is to make sure they get payments right: collecting cash where customers' money is held, offering the right payment methods, identifying the most reliable processing routing, reconciling millions of transactions with many different payment methods in several different currencies with customer information and ERP properly. This is what Revio solves and this is a game-changer for their customers.” 

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About Revio
Revio is a Africa-focused payment orchestration platform that minimises the complexity, cost, and risk of payment operations, to help merchants reach and retain more customers. Through a single PCI-compliant platform and API, global and local merchants can access 70+ payment methods, set up configurable routing and retry rules, and dynamically engage customers throughout the payment journey. 

About QED Investors
QED Investors is a global leading venture capital firm based in Alexandria, Va. Founded by Nigel Morris and Frank Rotman in 2007, QED Investors is focused on investing in disruptive financial services companies worldwide. QED Investors is dedicated to building great businesses and uses a unique, hands-on approach that leverages its partners’ decades of entrepreneurial and operational experience, helping companies achieve breakthrough growth. Notable investments include AvidXchange, Betterfly, Bitso, Caribou, ClearScore, Creditas, Credit Karma, Current, Flywire, Kavak, Klarna, Konfio, Loft, Mission Lane, Nubank, QuintoAndar, Remitly, SoFi, Wagestream and Wayflyer.

About Partech
Partech is a global tech investment firm headquartered in Paris, with offices in Berlin, Dakar, Dubai, Nairobi, and San Francisco. We are a team made up of independent thinkers. We are unconstrained by hype, trend or fixed ways of working. We believe in the power of alliance in action, working together and side-by-side with the founders we back, in the shared pursuit of success. We bring together capital, operational experience and strategic support for the entrepreneurs we back from seed through to growth stage. Born in San Francisco 40 years ago, today we manage €2.5B AUM and our current portfolio of 220 companies in 40 countries, across 4 continents.